Acceptable Use Policy

You must

• Obtain opt-in consent before sending WhatsApp messages.
• Use Meta-approved templates for business-initiated conversations.
• Honor opt-out requests within 24 hours.
• Respond within Meta's 24-hour service window.
• Maintain a healthy WABA quality rating (Green or Yellow).
• Accurately represent your business identity.

You must not

• Send unsolicited bulk messages (spam).
• Purchase, rent, or scrape phone number lists.
• Message numbers that have not opted in.
• Use deceptive templates or misleading business names.
• Send content violating Meta's Commerce Policy.
• Bypass conversation-window restrictions or quality ratings.

Do not send:

• Spam or unsolicited commercial messages.
• Phishing, malware, or scam content.
• Hate speech, harassment, threats, or incitement to violence.
• Sexually explicit content.
• Content harmful to minors.
• Content promoting illegal activity.
• Impersonation of another business or person.
• MLM / pyramid-scheme promotions.

Do not:

• Access other customers' data or workspaces.
• Probe, scan, or test for vulnerabilities without consent (responsible disclosure is welcome at security@yinpsi.com).
• Use automated tools to scrape or extract data.
• Reverse engineer, decompile, or disassemble the platform.
• Intentionally overload or disrupt the Service.
• Share API keys or access tokens with unauthorized parties.

Appeals: email legal@yinpsi.com within 7 days of the enforcement action.