Every claim on this page links back to DelightChat's own pricing pages or public reviews on G2, Capterra, or Trustpilot. If we get a row wrong, email founder@yinpsi.com and we'll fix it within 24 hours.
From the comparison conversations we've had with prospects already on DelightChat. If one of these resonates, the rest of the page is for you.
DelightChat is a support helpdesk — there is no deal pipeline. YinPsi ships a native Kanban CRM with stages, deal values, custom fields, and full conversation history built in.
DelightChat is built primarily for Shopify stores (one store included on Startup). YinPsi works whether you're on Shopify, WooCommerce, a custom store, or no store at all — with catalog, payments, and attribution that aren't platform-locked.
DelightChat added an AI Assist, but it isn't a RAG agent grounded on your knowledge base. YinPsi's AI Agent is a real RAG-backed LLM on your own docs that answers like a teammate and cites its sources.
DelightChat offers a 14-day trial but no forever-free plan. YinPsi is free forever to start — 50 contacts, inbox, broadcasts, and unlimited agents at ₹0 — and ships a public changelog every week.
Where we're better, we say so. Where DelightChat is better or partial, we say that too.
| Feature | YinPsi | DelightChat |
|---|---|---|
| Entry tier | Free forever | $29 / mo |
| Forever-free planDelightChat has a 14-day trial, no free plan | ||
| Built-in CRM deal pipeline | ||
| Real LLM-grounded AI AgentDelightChat AI Assist is not RAG-grounded on your data | Partial | |
| Works beyond ShopifyDelightChat is Shopify-centric | Partial | |
| Unlimited agents on paid plansBoth offer unlimited agents — a genuine tie | ||
| Voice-note transcription | ||
| Revenue attribution + CAPI | Partial |
We only publish quotes we can link to a verified source. We haven't hand-verified specific DelightChat quotes yet — so read the reviews yourself, unfiltered.
Bring your DelightChat export. We move contacts and templates, rebuild your chatbot as a real AI Agent, and set up a CRM pipeline that DelightChat never had — founder-led, typically the same day.
Built on Meta WhatsApp Cloud API
Direct integration with the official Meta Business Platform — no unofficial bridges or reverse-engineered protocols.
Encrypted in transit and at rest
TLS 1.3 on every endpoint via Cloudflare. AES-256-GCM for Meta access tokens and payment credentials at rest.
PCI-secured payments
Razorpay (PCI DSS Level 1) and Stripe (PCI DSS Level 1) handle every card. YinPsi servers never see card data.
Your data, your dashboard
Per-tenant data isolation and DPDP-aligned handling. Export everything via API. Delete your workspace and the data is gone within 30 days.
Independently auditable · AES-256-GCM tenant secrets · SOC 2 Type II on the 12-month roadmap.
Read our security practices →